Effective Date: January 22, 2026

At Aminoform, we take pride in providing high-quality research peptides and ensuring our customers receive products that meet our strict quality standards. Because our products are for research use only and not for human consumption, we have specific policies regarding returns and refunds to maintain product integrity and compliance.

1. All Sales Are Final

Due to the sensitive and perishable nature of our research materials, all sales are final. Once an order has been processed and shipped, we cannot accept returns or exchanges for reasons such as:

  • Change of mind or ordering error

  • Incorrect product selection

  • Research results or expected outcomes

This policy ensures that every product delivered maintains full quality control and has not been tampered with or exposed to contamination.

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@aminoform.com with the following details:

  • Your order number

  • A description of the issue

  • Clear photos showing the damage or error

Once verified, we will offer a replacement or refund for the affected item, depending on the situation. Refunds will be issued to the original payment method.

3. Shipping Issues

We are not responsible for delays, loss, or damage caused by shipping carriers or customs authorities. However, we will do our best to assist you in resolving any courier-related issues and provide documentation to support claims when possible.

4. Order Cancellations

Orders may be canceled only before they are processed or shipped. Once your order has entered fulfillment or has been dispatched, it cannot be canceled or refunded.

5. Contact Us

We value your satisfaction and are committed to resolving any legitimate concerns quickly and fairly.
For all return or refund inquiries, please reach out to:
📧 info@aminoform.com